Are the practitioners primary care physicians?

THE PRACTITIONERS are not trained as primary care physicians and they do not provide acute care services. We will work with you closely as consultants and coaches in preventive, nutritional and Functional and Nutritional Wellness to help you address the roots of chronic health problems. They can confer with your primary care doctor if required.

Can all the tests I need be done at Center for Optimal Health?

MOST OF THE TESTING can be performed at the Center for Optimal Health. Some testing can be done through conventional laboratories and others are only available through specialty laboratories. During your Functional and Nutritional Wellness consultation, Nicole James, FMP, CNC will determine which tests are needed and then our nurses will review testing recommendations, instructions (for instance, fasting or non-fasting, etc.) and costs.
Your financial resources, and how much testing you want to do, are taken into account and the plan for testing is reviewed with you. Testing is frequently done to assess nutritional status including amino acids, fatty acids, oxidative stress, vitamin levels, mitochondrial function, food allergies, and heavy metals. Many other tests are available, including genetic testing for a variety of conditions, hormone evaluations, bone health, gastrointestinal health, adrenal function and many others.
Some testing can be performed at home with test kits to collect urine, saliva or stool. Others may require you to go to a local laboratory to draw the blood. In all cases, we will assist you in coordinating initial and follow-up testing.
While the testing gives a more complete picture of your status, effective care can be implemented without it, or testing can be done over time. You should not let this prevent you from seeing one of the doctors.

Do I have to see the practitioner in person for my medical consultation?

It is not necessary to see Nicole James FMP, CNC in person. She is available through Skype or phone consultation. However, if you need to see Gayle Mason, nurse practitioners her MEDICAL license require that she meets with a patient in order to provide an initial medical consultation. Follow-up appointments can be arranged by phone or in the office.

Do the practitioners prescribe medicines?

Gayle Mason, APNP CAN and DOES prescribe medications whenever necessary. She is  fully licensed and Board-certified.

Do you take insurance?

 The Center for Optimal Health does not accept insurance or Medicare for services rendered, and we do not file insurance paperwork on your behalf. However, if you see Gayle Mason, licensed nurse practitioner, she will provide you will provide a detailed receipt for services performed for you to submit to your insurance carriers.
As for testing, many of our companies bill your insurance on your behalf. Some will have an “Easy Pay” amount that you pay upfront and others will submit directly to your insurance with no out-of-pocket cost upfront. Testing will be recommended based on your initial consultation.
For those that cannot afford testing more time might be necessary during the initial consultation and a longer treatment time might be warranted.Some insurance carriers may cover medical services and laboratory tests performed by the physicians. Payment in full by check, cash or credit card is due at the time services are provided.

Do you think you can help me with my health problem?

OUR PRACTITIONERS USE an innovative systems approach to assessing and treating your health care concerns. Perhaps you have experienced being examined by your doctor, having blood tests done, x-rays or other diagnostic tests taken, only for your doctor to report back that “all your tests are normal”. Yet, both you and your doctor know that you are sick. Unfortunately, this experience is all too common.
Most physicians were trained to look only in specific places for the answers, using the same familiar labs or diagnostic tests. Yet, many causes of illness cannot be found in these places. The usual tests do not look for food allergies, hidden infections, environmental toxins, mold exposures, nutritional deficiencies and metabolic imbalances. New gene testing can uncover underlying genetic predispositions that can be modified through diet, lifestyle, supplements or medications.
Nicole James F.M.P., C.N.C. use of such testing to help her patients prevent illness and recover from many chronic and difficult to treat conditions. She is highly skilled in evaluating, assessing and treating chronic problems such as fibromyalgia, fatigue syndromes, autoimmune diseases, inflammatory disorders, mood and behavior disorders, memory problems, Parkinson’s disease and other chronic, complex conditions. She also focuses on the prevention and treatment of heart disease, diabetes, dementia, hormonal imbalances and digestive disorders.

How much does it cost?

THE INITIAL VISIT will include an 90-minute medical consultation with Nicole James, FMP, CNC and a 50-minute nutrition consultation with Gail Horkman, certified health coach and medical food expert.
  • Initial 90-120 minute Functional and Nutritional Wellness consultation: $115.00-$150
  • Cost of laboratory tests can range from and can be prioritized for you.
  • Functional and Nutritional Wellness Office Visit or Phone Follow-up 60-Minutes: $75.00
  • Functional and Nutritional Wellness Office Visit or Phone Follow-up 25-40 Minutes: $40.00
  • 1st Nutrition Follow-up 50-Minutes: $40.00 each
  • Nurse Practitioner Office Visit: $80.00-$120 (initial) $40-$60 (follow-up)

What credit cards do you accept?

WE ACCEPT THE following credit cards:
  • MasterCard
  • Visa
  • Discover
  • American Express
It is important to maintain an active credit card on file with our office for billing of follow-up consultations, laboratory testing, and other services. Payment is expected at time of service.

What do I need to bring to the appointment?

YOU SHOULD BRING all your vitamins and medicines in their original containers if possible. Old medical records are also very helpful, but if possible, these should be sent prior to the appointment.

Where are you located?

The Center for Optimal Health is located in Door County, Wisconsin.  There are many cultural activities locally.  Austin Staubel Airport (Green Bay, WI) is approximately 50 minutes and O’Hare International Airport is approximately 4.5 hours from our office.  For your convenience, we have selected various local resorts and inns.  They are all included in the New Patient Packet, along with directions to our office that you will be receiving.

Whom do I contact to become a patient at the Center for Optimal Health?

OUR PHONE NUMBER at Center for Optimal Health is: (920) 743-4221. Our email address for general inquiries is office All questions and concerns can be communicated via email or via phone.

Will I see other practitioners at Center for Optimal Health?

Nutritional therapy is a vital component of your treatment plan. Following your initial medical consultation, you will meet with our nutritionists. They will provide recommendations based on your health concerns and tailor your diet based on medical evaluation and test results. You will follow-up with a nutritionist in person, by phone or email consultations.

Your location is inconvenient, what do I do?

You only need to come to the office for the first visit. After that you can do your follow up appointments by phone.

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